Our Managed Services at a glance

Our customers may take advantage of our services individually or as a complete solution. We align all services with the corporate strategy so that the business strategy effectively complements the IT strategy. In addition to the general support of IT architectures and infrastructures, cyber security plays an important role today. We use all the technical possibilities available to our customers today to operate a secure and always available IT and network infrastructure. In addition, we accompany our customers in all questions relevant to data protection and support them in meeting the legal requirements.

This service contains all processes and tasks to maintaining an IT and network environment, inclusively Storage and UPS. Our services portfolio consists of the evaluation, procurement, configuration, operations, monitoring and reporting as well as inventory and asset management. We support you in all areas of the IT landscape - from virtualization and cloud infrastructure to middleware such as databases, web or application servers and application operation. Wherever you need it.

This very important service monitors and secures the full backup, archive and recovery concept. With that, anomalies and irregularities come up at a very early stage. The backup strategy is aligned with the business strategy as well with the consequence to periodically review the objectives. We do not trust a successful backup completion message or a successful backup log content, for more than 30 years now. In agreement with our customers we periodically recover all data and run all disaster recovery procedures in order to prepare for a potential serious issue in the future.

This service controls all security relevant components and settings in order to alarm potential irregularities at an early stage. We make sure all security updates and settings are up-to-date and applied, all components work together in a synchronized and congruent way using all relevant security protocols. Our managed security service includes the management of central components such as firewalls, routers as well as decentral or local assets like access points, workstations, printers and of course software. Upon request we provide security awareness programs and training, helping our client's employees staying up-to-date with current cyber risks and issues. We help our clients with audits and assessments to take measures and corrections if necessary.

Our services support our clients in the implementation, operations, monitoring and reporting of cloud infrastructures and applications. Regardless of private cloud, hybrid cloud, the Converis Private Cloud or public cloud, we make sure that services are consistently available and your data is protected. We provide individually orderable or full-solutions cloud services from provisioning all way long to the reporting – depending of our client's needs. We understand cloud services not as hype or "buzz words" but align our services with the client's business strategy, processes and people.